how to fix Galaxy S10 problems

While there have been two weeks since Samsung officially went on sale its latest Galaxy S10 flagships, some Galaxy users S10 started complaining about some unexpected error on their new Galaxy S10. If you are using a Galaxy S10 phone and are also dealing with problems, then read on this post to get the best solutions for you.

Before going to a carrier store or calling Samsung support, you can follow our tips in this post to fix your Galaxy S10 problems first.

Solution to Fix Samsung Galaxy S10 Problems

Fingerprint Scanner Problems

The first problem to address is the fingerprint scanner. In the last minute, Samsung has already put screen protectors on all their Galaxy S10 models prior to the shipment, ưhich makes the fingerprint scanner setup difficult. You will need to press very hard to unlock your phone, and you might get a few failed attempts during the setup process.

However, you should not worry as Samsung already issued a quick software update to improve the fingerprint reader speed and reliability. Furthermore, reports on Reddit confirm that the fingerprint scanner speed is much better when removing the cheap plastic film on the phone. In the feature, Samsung will release more updates to further improve the speed and accuracy of the new Ultra-sonic fingerprint scanner.

Some users said that registering the same finger twice could substantially improve the results. Whether you do or don’t use a screen protector for your Galaxy S10, you should try this trick to increase the screen sensitivity.

Accidental Screen Touch Problems

Another complaint from Galaxy users are an accidental touch on the phone and it opened the Edge apps panel, launched apps, or just woke the screen up unwantedly. With almost no bezels, you are hard to put your hand on your Galaxy S10 during the use. So, a quick change in settings app can prevent these accidental taps.

  • Head to Settings and tap on Display
  • Scroll down and choose Accidental Touch Protection
  • Toggle the switch to ON

This will not just help prevent accidental taps and touches, but also helps with accidental taps when you put your phone in the pocket, purse, or bag.

Apps That Are Not Full Screen

With a big 6.1 or 6.4-inch Quad-HD display that is long, some apps might not take advantage of the entire Galaxy S10 screen. Because of the long aspect ratio, when you watch 16:9 widescreen movies, it will appear having black bars, not to mention the cutout for the front-facing camera.

Most apps and games are now scaled up to fit the new aspect ration, but some still don’t. To fix this:

  • Pull down the notification bar and tap on the Settings icon
  • Select Display > Full screen Apps option
  • Select then any app that isn’t full screen, and switch it from Auto to Full Screen

Most apps should now work fine and developers have already fixed this in the updates released for them. However, if it’s not, you can force them into full-screen mode.

App Drawer Button Missing

If you’re upgrading from an older Galaxy device, you might be a little surprised. Galaxy S10 does not come with a physical home key and no app tray icon since they’re all gone. Some users have been frustrated that they felt hard to find their installed apps. If you want to go back to the old style, simply follow these steps below:

  • Press and hold down on any blank space to zoom out a layout page. It will then give you setting or wallpaper options.
  • Tap on the gear-shaped settings icon.
  • Tap on “Apps Button” and choose “show apps button”.

f you have switched from an iPhone, you can select “Home screen only” to get all the apps on your home screen like iOS.

Unresponsive Problems

Is your Galaxy S10 apps getting frozen and becoming unresponsive? We saw it on the Galaxy S9, S9 Plus, Note 9, and now a few Galaxy S10 users are now reporting about this problem the new Galaxy S10. You might encounter this problem when using the contacts app or phone dialer while making a call.

If your S10 gets unresponsive, simply press & hold the Power + Volume Down buttons at the same time for about 10 seconds. Your phone will then power off, reboot, and start fresh. The process does not harm anything and simply forces your phone to restart, even when the screen is black.

Also see: How To Remap Bixby Button On Samsung Galaxy S10, Note 9, S9, S8 Devices

Wi-Fi & GPS Problems

We have heard about some comments about Wi-Fi drops, connection issues, and others with the new Galaxy S10, even when it supports the new Wi-Fi 6 protocol.

Those who are experiencing Galaxy S10 Wi-Fi problems can try a few things. First, you should forget your WiFi network and then re-enter the password. Do this by navigating to Settings > Connections > WiFi. Hold on the current internet connection and tap on forget network popup. Next, search for a Wi-Fi connection, enter the password and it will work back. Better yet, you can reset your network to default settings. If possible, unplug the power of the router for 10 seconds to give it a fresh start. After that, try connecting your Galaxy S10 one more time.

Additionally, there is another helpful tip for WiFi issues. Simply head to Settings > Connections > Wi-Fi > Advanced Settings and then disable Wi-Fi sleep option. Now, all your apps and services still use WiFi, and you don’t need to turn on the screen while updating apps.

Always On Display & Lift To Wake Problems

Samsung has already added a new “lift to wake” feature to the new Galaxy S10 lineup. So, when you pick it up, the screen automatically turns on. While this feature is great, we’re seeing a number of complaints that the lift to wake makes the phone wakeup in the pocket, which is draining the battery so fast.

Here is how you can change, customize, and tweak the Lift To Wake or AOD feature.

Head to Settings > Lock screen and tap on Always-On Display option. From here, customize and change the entire experience as your preference.

Next, head back to the main Settings and navigate to Advanced Features > Motions and gestures and toggle off Lift to wake feature. You can also kill the “double tap to wake” section if your phone keeps waking up in your pocket. Samsung will fix this in the feature update.

These are currently common problems with Samsung Galaxy s10. We’ll update other problems as well as their fix in this post in the feature.



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