Software problems caused by frequent app crashes are attributed to unexpected issues like when your device is running out of storage. If you are encountering problems with apps getting crashed on your new Apple iPhone Xs/Xs Max/Xr, this post today will highlight some potential solutions and standard workarounds you can use to fix app crashing/freezing issues on your phone. Read on to find out what to do if suddenly your apps get crashing and freezing.
How to troubleshoot apps that get crashed and frozen on iPhone Xs/Xs Max/Xr
There are possibilities that you should look into when coming to solve this issue. The problem could be isolated to an app if it’s not a system issue. In case it only happens with a certain app, it’s an isolated issue. However, if all the apps on your iPhone are showing the same symptoms, it’s absolutely a system issue. To get started, you can try ruling out app problems with these standard troubleshooting methods.
Solution 1: Clear apps running in the background and restart your phone
Background apps that have crashed also affect operations of other apps, which result in relevant symptoms. So, you should clear background apps first, then restart your iPhone Xs/Xs Max and Xr and check the problem again. Here’s how to do so:
- On your Home screen, swipe your finger up from the bottom and then pause a second.
- Swipe right or left to move through the app’s preview.
- Then swipe an app’s preview up to close it.
After closing all running apps, you should restart your iPhone apps. It’s recommended to clear cache on your internal memory to refresh the operating system. If you are just a newbie, here’s how to do a soft reset on the new iPhone Xs/Xs Max/ Xr:
- Press and hold the Power button either Volume buttons simultaneously for a few seconds.
- When the Slide to Power Off command appears, drag the slider to the right
- Wait for a minute, press and hold the Power button until you see Apple logo on the screen.
Wait for your iPhone Xs/Xs Max/Xr to finish booting up, then launch the apps again and check if the symptoms occur again not. If apps still act the same, move to the next workaround.
Solution 2: Install pending app updates
Apps that are constantly getting crashed are those that have not been updated for a while. To make sure it’s not the problem, you can manually install pending app updates on your iPhone. Here’s how to get this done:
- LaunchApp Store on your phone
- Switch to Updates tab at the bottom right and you will see a list of apps with pending updates.
- Tap on the Update button next to each app to update it. You can also tap on the Update All button to update them at once. The latter can be an option if there are multiple app updates available.
Wait for your apps to complete updating and then restart your iPhone to apply the recent changes and refresh the apps installed on your iPhone. Doing this will give your apps and iPhone a clean refresh.
Also see: COMMON iPHONE XS/XS MAX PROBLEMS AND THEIR FIXES
Solution 3: Update your iPhone to the latest version
Sometimes, random bugs embedded in certain apps can trigger the same issue. So, you should get rid of these culprits by installing a new software update on your device. Software updates include patch fixes that can remove random bugs triggering several problems. But before installing the update, make sure your phone is connected to Wi-Fi, has at least 50% power backup, and free memory space. Here’s how to manually download and install OTA update on your iPhone Xs/Xs Max/ Xr:
- Launch Settings on your phone
- Tap on General >Software Update.
If you see the update notification, simply follow the onscreen instructions to install the new update on your device. Finally, your iPhone will reboot itself once the update is installed to clear junk files from your iPhone.
Solution 4: Uninstall and then reinstall apps
When your apps get corrupted, there is a small chance they work again. If you are still facing the same symptoms after trying the previous methods, the next option is to uninstall the errant apps and then install them again. Here’s you can uninstall and reinstall apps on your iPhone Xs/Xs Max/Xr:
- On your Home screen, tap and hold on an app icon until you see it starts jiggling.
- Tap on the X on the app you want to delete.
- Choose Delete to confirm the deletion.
- Once done, reboot your iPhone
- After your phone boots up again, open App Store and switch to Updates-> Purchased
- Choose Not on This iPhone
- Select the app to reinstall it on your iPhone.
- You can switch to All tab if there is not the app from the selected tab
You can also search for the name of the app that you want to reinstall in the search field at the top.
Solution 5: Reset all settings on your iPhone
If settings are configured incorrectly, they can also cause apps to suddenly get crashed. Apps might be crashed after you customize your iPhone settings or install a new update automatically overriding system settings. To clean it, you should reset all settings on your iPhone. This method will erase all customized options and restore your phone to the default configuration. This reset won’t affect any saved data on the phone, so you should not worry. Follow below steps to reset all settings on your iPhone
- Launch Settings app on your iPhone
- Tap on General > Reset.
- ChooseReset all settings
- When prompted, enter your passcode to continue the process.
- Tap on the popup to confirm resetting all settings.
Wait for your iPhone to reboot. Once done, your iPhone settings will be restored to the default configurations. After that, check if the problem is resolved. If not, then you have to erase all content on your iPhone.